First of all we hope that you and your family are all safe and healthy. While the situation around COVID-19 changes and evolves on a daily base, the health and safety of our customers and employees is our top priority.
Everyone that is involved in the distribution chain is obliged to the most strict safety rules in terms of Hygiene. This means that all our employees wear facial masks, use gloves, disinfectant and that the environment is disinfected on a regular base.
RoseQuet is trying it's best to take the appropriate measures to keep maintaining our customer service. Since all links in the distribution chain are suffering from this COVID-19 pandemic, it can happen that packets are delayed. However, you don't have to worry. We monitor the status of your shipment and ensure that your order arrives.